← Back home

Terms of Service

Last updated: May 15, 2026

Welcome to getsub. By accessing or using getsub.app (the "Service"), you agree to be bound by these Terms. If you don't agree, don't use the Service.

1. What we provide

getsub transcribes publicly accessible audio from third-party video URLs (TikTok, Instagram, YouTube) into text. We make commercially reasonable efforts to deliver accurate transcripts but make no warranty as to accuracy, availability, or fitness for any particular purpose.

2. Your account

You may use the Service anonymously within free limits, or create an account using a magic-link email. You are responsible for keeping access to your email secure. One account per natural person.

3. Acceptable use

You agree NOT to:

  • Submit URLs of private or restricted content you don't have the right to access
  • Use the Service to infringe copyright or any third-party IP
  • Resell, scrape, or automate access in a way that bypasses usage limits
  • Use the Service for unlawful, harassing, or harmful purposes

4. Pricing & billing

  • Free plan: 1 transcript / day anonymous, 3 / day with a free account.
  • Pro plan: €3 / month, 2-day free trial, unlimited transcripts.
  • Billing handled by Polar.sh (Merchant of Record).
  • Cancel anytime in your account. No pro-rata refunds. If you cancel during the trial, you are not charged.

5. Refunds

14-day refund window for any first-time Pro purchase. Email getsubworker@gmail.com to request.

6. Intellectual property

You retain ownership of submitted content and transcripts produced from it. The getsub name, logo, and codebase remain our property.

7. Third-party platforms

getsub is not affiliated with TikTok, Instagram, Meta, YouTube, or Google. Platform changes may disrupt the Service without notice.

8. Disclaimers & liability

The Service is provided "as is" without warranties. Total liability is capped at the amount you paid us in the 12 months preceding the claim, or €50, whichever is greater.

9. Changes

We may update these Terms. Material changes will be notified by email to Pro subscribers. Continued use after changes means acceptance.

10. Governing law

These Terms are governed by the laws of France. Disputes resolved in the courts of the operator's place of residence.

11. Contact

getsubworker@gmail.com