Privacy Policy
Last updated: May 15, 2026
We collect the minimum data needed to run the service. No analytics, no tracking pixels, no third-party ads.
What we collect
- Account data: email (for magic-link auth).
- Usage data: URLs submitted, transcripts, timestamps, platform.
- Billing data (Pro): Polar customer ID + subscription status. We never see card numbers.
- Technical data: a session cookie (httpOnly), and a quota cookie for anonymous use.
Why
- To deliver the transcription you requested
- To show your transcript history
- To enforce free / Pro usage limits
- To bill Pro subscribers and prevent abuse
- To send service emails (sign-in links, account notices)
Third-party processors
- Vercel / Cloudflare — hosting
- Turso (EU) — database
- Groq (US) — speech-to-text (audio not retained per their policy)
- Resend — transactional emails
- Polar.sh — payments (Merchant of Record)
- IPRoyal — residential proxy for video fetch
Retention
- Transcripts & account: kept while your account is active.
- After deletion: removed within 30 days (excluding billing records, retained 10 years for legal reasons).
- Anonymous quota cookies: 48 hours.
Your rights (GDPR)
If you are in the EU/EEA/UK, you can:
- Access, correct, or delete your data
- Export your transcripts
- Object to processing or withdraw consent
- Lodge a complaint with the CNIL
Email getsubworker@gmail.com for any request.
Cookies
We use only functional cookies (no tracking): session cookie (30 days) + quota cookie (48h for anons).
Security
Everything over HTTPS. No password storage (we use magic-link auth).
Contact
getsubworker@gmail.com